When it comes to security at Microsoft, we’re customer zero as our Chief Security Advisor and CVP Bret Arsenault often emphasizes. That means we think a lot about how we build security into everything we do—not only for our customers—but for ourselves. We continuously work to improve the built-in security of our products and platforms. With the unparalleled breadth of our digital landscape and the integral role we play in our customers’ businesses, we feel a unique responsibility to take a leadership role in securing the future for our customers, ourselves, and our community.
To that end, on November 2nd, 2023, we launched the Secure Future Initiative (SFI). It’s a multi-year commitment to advance the way we design, build, test, and operate our technology to ensure we deliver solutions that meet the highest possible standards of security. Fundamentally, it encompasses three key engineering advances that help us meet our commitment:
Creating more resilient token signing key
To delve deeper into the second engineering advance—strengthening identity protection against highly sophisticated attacks—we've crafted a white paper focusing on the tangible actions we’re taking towards more resilient identity systems and token signing keys.
As more customers understand the importance of multifactor authentication (MFA) and get ahead of the threat curve, we’re seeing attackers increase the velocity of attacks on the remaining organizations that have yet to implement MFA by default. In our Secure Identities white paper, we share details on our engineering advances to strengthen identity protection, focusing on token signing key management and identity.
Explore the five categories shaping our token signing key management systems:
Read the white paper to learn more about each of the five categories and how they work together to protect customers against escalating identity attacks.
Ignite 2023: Continuously raising the identity security bar for our customers
At Ignite, I had the pleasure of sharing the stage with Mia Reyes, Director of Foundational Security at Microsoft, to present and receive live feedback on how we’re strengthening identity protection. In the session titled “Boosting ID Protection Amid Sophisticated Attacks,” Mia and I shared more information about the formation of the Secure Future Initiative (SFI) as well as alarming statistics and real-world incidents underscoring the dire need to reinforce identity protection. For example, we ran tests and found that on first attempt of a malicious, unprompted simple MFA approval request, 1% of users will approve it—that’s likely MFA fatigue. One way we’re helping to reduce fatigue is with number matching in Microsoft Authenticator which helps MFA approvers to pause, focus on the request at hand, and then approve or deny the request. Beyond that, we recognize that we have to do more to help people. Watch the video below for a few policy updates we’ve released to increase MFA adoption.
MFA fatigue is only one of the many identity security issues our customers are facing, which I detail in the live session. MFA attacks can also include SIM Jacking, where a bad actor convinces a carrier to transfer your phone number, often by utilizing existing information they find online about you from social media or phishing—or even information purchased from sellers of previously leaked and stolen data. And our customers have also seen attackers bypass MFA controls entirely using an adversary-in-the middle (AitM) approach to steal session cookies and gain access to a user’s email accounts.
If you missed the live session, watch it now learn about these types of infrastructure compromise attacks, plus password and post-authentication attacks. I also share more information on our advancements in identity protections in the session, including the automatic roll-out of Microsoft-managed Conditional Access policies, automated key management, and Hardware Security Modules (HSM) for fortified key storage—crucial innovations to mitigate human errors and bolster defenses against sophisticated aggressors.
Series: Unpacking the Secure Future Initiative
As we think about the current cyber threats our customers face, as well as the unique responsibility we have to continually and continuously improve the built-in security of our products and platforms, we want to continue this conversation over the coming months. To that end, this post will be the first in a series where we’ll return to unpack and share more detail about the following concepts and commitments:
Visit our built-in security website to learn more about our security approach. And stay tuned for more posts in the future as we work together to build a secure future for our customers, ourselves, and our community.
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