The mayor of Calvià, a municipality on the Spanish island of Majorca, has said the city council will not be paying an approximately €10 million extortion fee demanded by criminals following a ransomware attack.

Calvià, a region on the southwestern part of the resort island, has around 50,000 residents who have been informed that the council is working to “recover normality as soon as possible.”

In a statement on the council’s website, it confirmed that a crisis cabinet had been formed to evaluate the scope of the cyberattack, which was discovered on Saturday morning.

“The IT Service, accompanied by a team of specialists, is working on the mandatory forensic analyses, as well as on the recovery processes of our affected services,” the statement said.

Mayor Juan Antonio Amengual has said he will not consider paying the extortion fee, as reported by the Majorca Daily Bulletin. He also released a video statement on social media.

Spain was among the Counter Ransomware Initiative signatories that last year pledged “relevant institutions under the authority of our national government should not pay ransomware extortion demands.”

As a result of the attack on Calvià, the council has had to temporarily suspend all administrative deadlines — for instance the submission of civil claims and requests — until the end of January.

The city council said it had contacted the cybercrime department of the Civil Guard and shared its preliminary forensic analysis.

“The city council deeply regrets the inconvenience that this situation may cause and reiterates its firm commitment to resolve the current situation in the most orderly, rapid and effective manner possible,” the website said.