At Hyperproof, safeguarding our customers’ data is our utmost priority. We understand the importance of trust and transparency, especially in moments of uncertainty. On April 11, 2024, Hyperproof became aware of a breach of our former vendor, Sisense. Upon analysis, we discovered that Sisense had a breach of unknown impact, reportedly discovered on April 10, 2024. As part of this commitment to safety, we are taking proactive measures and want to outline the status of our relationship with Sisense.
Hyperproof officially terminated our relationship with Sisense on March 30, 2024 and removed the Sisense code from the Hyperproof code. However, we did identify a potential overlap with our data still existing at Sisense. Hyperproof is actively working with Sisense to determine the scope and impact, if any, the breach had on our data.
Timeline
March 28, 2024
Hyperproof removes Sisense code from production deployment coincidentally. These efforts were not tied to the breach.
March 30, 2024
As previously planned, Hyperproof’s contractual relationship with Sisense ends.
April 10, 2024
Sisense reportedly discovers the breach.
April 11, 2024
12:35 pm EST: Hyperproof is made aware of the breach through normal breach newsfeeds and a customer contact.
12:53 pm EST: Hyperproof reaches out to Sisense for full disclosure and impact.
1:26 pm EST: Hyperproof escalates for urgency and clarity with Sisense.
1:45-3:30 pm EST: Hyperproof does a due diligence security review of its production environment.
3:30 pm EST: Hyperproof is satisfied that there is no anomalous activity in the Hyperproof production environment.
4:21 pm EST: Hyperproof escalates to Sisense’s CEO for clarity on the event.
The impact on you
We are continuing to work with Sisense to get clarity on the impact of this event and analyze how it may or may not impact our customers. It’s important to note that Hyperproof was actively moving away from Sisense when the breach occurred. Hyperproof formerly used Sisense to provide analytics for our company roadmap, based upon a limited set of Hyperproof usage data. At no time was any customer-uploaded proof or control language shared with Sisense.
Have questions? Feel free to reach out.
If you have any questions concerning this security event and Hyperproof’s response, please send an email to [email protected]. We are happy to answer any questions.
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*** This is a Security Bloggers Network syndicated blog from Hyperproof authored by Hyperproof Team. Read the original post at: https://hyperproof.io/resource/sisense-data-breach-2024/