December 05, 2024 2 Minute Read

IDC has positioned Trustwave as a Major Player in the just released IDC MarketScape Worldwide Cloud Security Services in the AI Era 2024–2025 Vendor Assessment (IDC #US52048124e, November 2024) for its comprehensive set of offensive and defensive cloud security services.

IDC said organizations should consider Trustwave when “Enterprises with varying levels of security maturity that require customized hybrid approach and depth of offensive and defensive security capabilities should consider Trustwave. Companies that have invested in Microsoft technologies and are looking for security solutions and expertise to maximize value of Microsoft investment should also consider Trustwave.”

IDC’s Methodology

This IDC MarketScape study evaluated 21 global cloud security service providers in the artificial intelligence (AI) era. The study assesses their capabilities in cloud security strategies, managed cloud security services, embedding security in cloud transformations, leveraging AI for enhanced security measures, and maintaining cloud security compliance.

Each vendor was required to have local delivery capability in at least two of the three regions: the Americas, EMEA, and Asia/Pacific (APAC). Additionally, each vendor was required to have a minimum of 100 certified cloud security resources (e.g., Microsoft Certified Azure Security Engineers, Amazon Web Services (AWS) Certified Security, GCP Certified Professional Cloud Security Engineer).

Six Trustwave Core Offerings Highlighted

The analyst firm noted that Trustwave’s managed detection and response solution is tailored for cloud security, offering 24x7 threat detection, investigation, and response capabilities. This service is bolstered by proactive threat hunting and the deployment of cutting-edge endpoint detection and response technology, ensuring rapid identification and neutralization of threats.

IDC went on to say Trustwave’s Managed XDR service integrates with Microsoft’s cloud security ecosystem, providing comprehensive coverage across endpoints, identities, cloud applications, and email. This service includes 24x7 monitoring, threat hunting, investigation, and native response capabilities against threats. This service includes integration with clients’ implementation of Microsoft Copilot for Security and access to a security advisory team to help co-manage content, configurations, and overall support for Microsoft Defender XDR subsystems and Microsoft Sentinel.

Additional solutions that were highlighted were:

• Co-Managed SOC and managed cloud SIEM services
• Cloud security accelerator services
• Hybrid/cloud vulnerability
• Hybrid/cloud penetration testing

The report also pointed out the key benefits of the technology supporting Trustwave’s solutions.

IDC noted, “Trustwave’s Fusion platform is a cloud-native security operations platform that both Trustwave analysts and clients use for delivery of outsourced security services. The investment and road map of the Fusion platform represents the vendor’s innovation focus and strategy. For example, the vendor focuses on building an AI-first data architecture and scalable data ingestion model for its Fusion platform. The use of AI will achieve more accurate threat identification, reduction of false positives, and efficient workload distribution among security analysts.”

As a value-added service, Trustwave’s Digital Forensics and Incident Response (DFIR) service provides emergency response and forensic investigation to mitigate impact, collect evidence, and support litigation efforts.

Trustwave’s Cloud Security Services Strengths

IDC noted several specific areas where Trustwave performed well.

• Integration and expertise with Microsoft environments: Trustwave has shown good expertise with Microsoft environments, including Azure and Microsoft 365, and has successfully integrated its services with these platforms. Trustwave has many Microsoft security certifications and recognitions (e.g., Microsoft Verified MXDR Partner and Microsoft Copilot for Security Partner).
• Technical assurance and continuous testing: Trustwave excels in providing technical assurance through penetration testing and application security monitoring. It has developed a model for continuous testing, allowing clients to purchase days of technical assurance for 24x7 testing, moving from bespoke to continuous testing.
• Commitment to innovation: Trustwave is innovating by using AI and proprietary LLMs to test faster and on a larger scale. Although the results from its AI/LLMs are still in the proof-of-concept stage and not yet fully realized, its commitment to innovation is clear. It has also demonstrated the ability to minimize false positives and provide valuable insights through its Fusion platform.
• Customer satisfaction and flexibility: Trustwave delivers high customer satisfaction, with clients appreciating its operational and communication styles and flexibility. Its consultants are highly regarded, contributing to a positive reputation among clients. Trustwave has been proactive and responsive in addressing client issues.

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